Technical Consultant
Essential duties and responsibilities:
- Meeting with clients to determine requirements.
- Working with clients to define the scope of a project.
- Planning timescales and the resources needed.
- Clarifying a client’s system specifications, understanding their work practices and the nature of their business.
- Travelling to customer sites.
- Liaising with staff at all levels of a client organisation.
- Defining software, hardware and network requirements.
- Analysing IT requirements within companies and giving independent and objective advice on the use of IT.
- Developing agreed solutions and implementing new systems.
- Produce high quality of solutions, design, and consulting documents.
- Presenting solutions in written or oral reports.
- Helping clients with change-management activities.
- Managing design and implementation of preferred solutions.
- Designing, testing and monitoring new systems.
- Conduct design sessions, seminars and public presentations
- Preparing documentation and presenting progress reports to customers.
- Organising training for users and other consultants.
- Being involved in sales and support and, where appropriate, maintaining contact with client organisations.
- Identifying potential clients and building and maintaining contacts.
Requirements:
- Male or Female, max age 40 y.o
- Bachelor degree in Computer Science, Information Systems or equivalent work experience required.
- Prefereably from technical hands-on/engineering background.
- Minimum 5 years working experience as IT Consultant is required for this role.
- Minimum 8 years of working experience as IT Consultant for senior consultant role or principal consultant role
- Previous experiences in global IT consulting companies such as Accenture, Deloitte, EY, PWC, etc will be highly regarded.
- Advanced and broad knowledge in at least one of the following technologies: infrastructure connectivity, security, unfied communication technologies.
- Understand business process and has previous experiences in at least one of the following industry: Banking and Financial, Insurance, Mining & Petroleum, Telco service provider, Pharmacies, Manufacturing.
- Strong technical/​analytical.
- Excellent verbal and written communication skills are mandatory.
- Ability to listen attentively; display patience and flexibility.
- Analyze complex situations and provide effective solutions.
- Make independent decisions using sound judgment;
- Develop and implement new processes and methods
- Organize and prioritize work load
- Ability to maintain a professional relationship with customers and employees.
- Well organized, high attention to detail, ability to handle multiple tasks concurrently.
- Ability to work in a fast paced dynamic environment and prioritize tasks.
- Microsoft, Cisco, voice/unified communication, and vendor netural security certification such as CISSP, CEH, GIAC, CISA, etc are highly desirable.